CHRONO—TRACE / SUPPORT
Let’s find a way through.
A question about a puzzle, a technical issue, or an idea to share? Here is how to reach us.
Frequently asked questions
Where can I download the game?
Chrono-Trace is being prepared for iOS and Android. The official store links will appear on this website once it is available.
Do I need an account or an internet connection?
The current build does not require a Chrono-Trace account. Included puzzles can be played offline; advertising needs a connection. Progress is stored on your device. There is no dedicated Chrono-Trace cloud sync service.
How does an echo work?
Rewind a run to keep a record of your actions. Your echo repeats those actions during the next run. Use it as a stopping point or to interact with the board while you take a different path.
How do I share a workshop puzzle?
Use the sharing controls in Workshop to share a puzzle code or QR code. The recipient can use the import controls in their game. Avoid adding personal information to puzzle names or shared images.
How can I delete my progress?
The in-game reset control resets campaign progress. To remove all local app data, clear the app’s storage on Android or delete the app on iOS. Operating-system backups are managed separately. Deleting the game does not delete support emails or data already handled by advertising providers.
Where can I manage advertising privacy?
In the current build, open Settings → Ad privacy choices when available in your region. On iOS, tracking permission can also be managed in system settings. These controls are separate. Advertising and age-related controls are being reviewed before public release.
Something went wrong after an ad.
Tell us the puzzle name, approximate time and what happened after closing the ad. You do not need to click an advertisement to test it. If a screenshot helps, remove personal information first.